Refund policy

 

Exchanges

If you would like to exchange your order for a different color or style, please return your original purchase and place a new order. This will ensure that your new order ships as soon as possible.

Returns

Returns are accepted on all unwashed and unworn items within 14 days of receipt of your order if you are unhappy with your item, or if damage was caused to the item through no fault of your own. Returns are not accepted on sale items. Shipping costs are non-refundable. We apologize for the inconvenience, but we do not provide a return shipping label for return shipments.

To initiate a return on eligible items or if your item is outside of our policy or arrived defective or damaged in the mail, please email us at info@swayheadbands.com.

We can offer exchanges on available products for unwashed and unworn items within 14 days of receipt; please email us at info@swayheadbands.com.  Items can be exchanged for any in-stock items.